Kenneth HawkinsKenneth Hawkins

Kenneth Hawkins is widely recognized as an innovator in conflict resolution, organizational development, diversity management, and team building. For over 30 years, he has worked with hundreds of governmental entities and businesses to help them achieve maximum effectiveness, including mediating discrimination cases for the U.S. Postal Service, the Department of Agriculture, and the Forest Service. Ken has provided training and consultation to establish more than 350 conflict resolution programs throughout the United States, Canada, and Europe. He has conducted studies on cultural assumptions underlying the North American mediation model, and, his articles, training materials, and assessment instruments have been included in various multicultural and mediation publications. As the 1999 Northern California Mediation Association’s Award recipient, Ken was honored for his outstanding contributions in the field of mediation.

Principal, HawkinsBay Associates

Kenneth Hawkins & Associates and HawkinsBay Associates, consult and provide training to businesses, municipalities, and organizations focusing on Organizational Assessment and Strategic Organizational Planning, Developing the Workforce for Higher Performance and Team Building, facilitating collaborative planning processes, Mediation and Conflict Resolution Services, Team-Based Diversity, Sexual Harassment Prevention and Investigation, and design and develop training programs including all relevant training materials and manuals.

Mediator, Facilitator and Trainer

Kenneth Hawkins & Associates and HawkinsBay Associates (1987 to present); Director of Training, Center for Policy and Training, San Francisco, designed and conducted various training programs, developed a volunteer base for service delivery, designed skill building programs for staff and volunteers, created income generation models, established systems for evaluation and certification, and provided training and consultation to establish conflict resolution programs in US, Canada and Europe (1982-1989); Training Manager, Community Boards of San Francisco, managing 25 trainers and 450 volunteers designing and delivering conflict resolution training programs throughout the United States and Canada (1977-1982).

Researcher and Writer

Designed conflict study that focused on disputants' conflict escalation/de-escalation patterns and increasing effectiveness of mediator interventions; conducted study on how specific cultural groups define and express conflict in peer mediation sessions, resulting in the development of an intercultural communication and advanced mediation training models; Dynamics of Conflict and Mediation, coauthor; Education and Affiliations Handbook for Conciliation-Mediation Trainers, details the skills and processes for training in conciliation, mediation, and case development; various manuals from basic to advanced level including those focusing on intercultural conflict resolution, preventing sexual harassment and team building; assessment instruments that are frequently used in the field of cultural awareness, conflict resolution, and communication training; training publications that include considerations for intercultural intervention; an assessment report for the City of Chicago that became part of the City of Chicago’s website as a model document for promoting desired organizational change.


A performing musician focusing on Jazz, Latin Jazz, Salsa, and Classical for more than 35 years, his innovative approaches to training often include these elements of music and movement in his classes.

Education and Professional Affiliations

  • Psychology and Music, Howard University, Washington, DC
  • Graduate Study, Psychology and Organizational Development, Antioch University, Yellow Springs, OH
  • Tavistock Training Leadership and Organizational Dynamics, 1978-1979
  • Theory of Conflict and Resolution, 1977-1982
  • Sacramento ENRICHES Board of Directors, 1995-2005
  • Neuro-Linguistic Programming, 1978
  • Therapeutic Models for Training Design, 1977-1980
  • Collaborative Problem Solving, 1977-1978
  • Negotiation and Conflict Resolution, 1978
  • Transformative Mediation, 1999
  • Advanced transformative Mediation, 2000
  • Managing Public Disputes, 2001
  • Faculty Member - Institute for Intercultural Communication, Forrest Grove, OR
  • Guest Lecturer - John F. Kennedy University - Graduate School, Orinda, CA
  • Guest Lecturer - Bowie State University- Bowie MD
  • Guest Lecturer - University of California, Los Angeles, CA

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